9 Steps for Coaching Call Center Agents Free PLR Article The call record method is, in my opinion, one of the best approaches to coaching agent phone calls and ensuring quality. Heres a 9-step plan for effectively coaching call center agent ...
Virtual Call Center Software Saving You Money Free PLR Article One of the chief complaints heard by consumer experts these days is the lack of quality customer service available to them. Unavailable or poorly trained staff have been cited as ...
How To Start A Call Center Home Business Free PLR Article Stay relevant to your main web sites theme or subject matter. If for example you own a sports related web site and you add cosmetic and make up ads to it, chances are you are not going ...
Finding Offshore Customers for a Call Center Startup Free PLR Article Finding offshore customers for a call center startup is a difficult proposition. The real challenge, however, comes afterwards delivering and meeting the expectations of ...
The Call Center Job Free PLR Article There are some skills and attributes that make a good call center representative. Here are the general requirements for this job; Main duties The following is a summary of main duties for some occupations ...
Call Centers A Backgrounder Free PLR Article The call center business has become one of the fastest booming industries today. In the era of customer-oriented services, the provision for accessible support is now a priority. With many ...
Improve Sales by Outsourcing Call Centers Free PLR Article Outsourcing call centers are excellent methods of generating sales and help current customers with technical support and customer support issues for several small, medium and large ...
What You Need To Know About Virtual Call Centers Free PLR Article By definition, virtual call centers are call centers wherein the organizations representatives are dispersed geographically, rather than being located at work stations in a ...
Philippine Call Centers: Reinventing E-commerce Free PLR Article If India is moving up in the outsourcing market, the Philippines is gaining a fair share in the customer-contact call center business. It might be low-margin and low-end but it ...
Increase Your Profits through Call Centers Free PLR Article Call centers are part of the dynamic business process outsourcing industry that caters to the needs of some companies for a dedicated unit that will receive and make calls, do sales, ...